How a chatbot helped Joe Biden become US President

23-01-2021

The US 2020 election was unique in many aspects; fought in the middle of a global pandemic, and in a very polarised environment. But Joe Biden’s victory was fueled by an extensive digital campaign, which relied on new methods to reach out to voters. Among these was conversational AI deployed via Facebook Messenger and designed by Amplify.ai, based in Palo Alto, California.